Workers’ compensation factual investigations
Defense counsel, carriers, and TPAs seeking approved factual investigation support.
Call first; do not send sensitive case information, records, evidence, recordings, or attachments.
Call 916-266-1462Factual investigation scope
- activity reporting
- surveillance reporting
- claim-related factual interviews
- documentary fact development
Not accepted: liability determinations, claim conclusions, legal advice, or assertions that a claim is improper.
Before discussing a matter
Separates factual activity reporting from decisions reserved to the appropriate decision maker.
Frequently asked questions
What does a first call cover?
The factual question, location, timing, and the proposed scope.
Related referral information
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