Workers’ compensation factual investigations

Defense counsel, carriers, and TPAs seeking approved factual investigation support.

Call first; do not send sensitive case information, records, evidence, recordings, or attachments.

Call 916-266-1462

Factual investigation scope

Not accepted: liability determinations, claim conclusions, legal advice, or assertions that a claim is improper.

Before discussing a matter

Separates factual activity reporting from decisions reserved to the appropriate decision maker.

Frequently asked questions

What does a first call cover?

The factual question, location, timing, and the proposed scope.